Terms of service
Please read our Terms of Service carefully before using our website or placing an order.
1
Definitions
Conditions
“Conditions” means these Terms of Service.
Contract
“Contract” means the agreement formed between You and Prestige Abayas when We accept Your Order and dispatch the Product(s).
International
“International” means all countries outside the United Kingdom.
Order
“Order” means any order placed by You through Our Website.
Personal Information
“Personal Information” means any personal data provided by You including, but not limited to, Your name, address, payment details, email address, and telephone number.
Products
“Products” means all items advertised for sale on the Website.
UK
“UK” means England, Scotland, Wales, Northern Ireland, and the Isle of Man.
We / Us / Our
“We”, “Us”, and “Our” refer to Prestige Abayas.
Website
“Website” means Prestige Abayas and any associated domains operated by Us.
You / Your
“You” and “Your” refer to any user, customer, or visitor using this Website.
2
Use of This Website
By accessing or using this Website, You confirm that You have read, understood, and agreed to be bound by these Terms of Service. If You do not agree, You must discontinue use of the Website immediately.
We reserve the right to amend, modify, suspend, or withdraw any part of this Website or these Terms at any time without prior notice.
Your continued use of the Website following any changes constitutes acceptance of those changes.
3
Eligibility
You must be at least 16 years old to place an Order on this Website.
By placing an Order, You confirm that:
All information provided is accurate and complete
You are legally authorised to use the chosen payment method
You are acting in good faith and not for fraudulent or unlawful purposes
We reserve the right to refuse, cancel, or limit any Order at Our sole discretion.
4
Orders & Contract Formation
All Orders are subject to acceptance and product availability.
After placing an Order, You will receive an order confirmation email acknowledging receipt of Your Order. This acknowledgement does not constitute acceptance of Your Order.
A Contract between You and Prestige Abayas is formed only once We dispatch Your Order and issue a dispatch confirmation email.
We reserve the right to:
Refuse or cancel Orders
Limit quantities purchased
Cancel suspected fraudulent transactions
Refuse Orders that breach these Terms
5
Product Descriptions & Availability
We make every reasonable effort to ensure product descriptions, colours, measurements, imagery, and details are accurate.
However:
Slight colour variations may occur due to lighting, photography, or screen settings
Measurements may vary slightly
Packaging may vary from images displayed
All Products are subject to availability.
If an item becomes unavailable after purchase, We reserve the right to cancel the affected item and issue an appropriate refund.
6
Pricing
All prices displayed are in British Pounds Sterling (£ GBP).
Prices may change at any time without notice.
If a pricing error occurs, We reserve the right to:
Cancel the Order
Refuse the Order
Contact You to reconfirm the Order at the correct price
Delivery charges, customs duties, taxes, and import fees are calculated separately where applicable.
7
Promotions & Discount Codes
Promotions, discount codes, and special offers:
Cannot be exchanged for cash
May not be combined unless expressly stated
May be withdrawn or amended at any time
Where multiple promotions apply, the highest eligible discount will usually apply.
We reserve the right to refuse promotional discounts where misuse, abuse, or fraudulent activity is suspected.
We accept:
Visa
Mastercard
Maestro
Debit cards
PayPal
We do not accept American Express.
By submitting payment information, You confirm that:
The payment method belongs to You or You have lawful authorisation to use it
All billing details provided are accurate
All payments are subject to verification and security checks.
8
Payment Methods
9
Delivery
Delivery estimates are provided for guidance only and are not guaranteed.
Prestige Abayas shall not be liable for delays caused by:
Customs clearance
Courier disruptions
Weather conditions
Public holidays
Force majeure events
Incorrect shipping information provided by You
Risk in the Products passes to You upon delivery.
Ownership of Products transfers only once full payment has been received.
We are not responsible for:
Lost or stolen parcels after confirmed delivery
Delays caused by couriers
Failed deliveries resulting from incorrect addresses
10
International Orders
International customers are solely responsible for:
Customs duties
Import taxes
Local handling fees
Additional charges imposed by their country
Refusal to pay customs charges may result in:
Delayed delivery
Returned parcels
Disposal of parcels by customs authorities
Shipping fees and customs charges are non-refundable.
11
Returns & Refunds
Our Returns & Refund Policy forms part of these Terms of Service.
For hygiene and quality assurance reasons, perfumes, fragrance oils, room fragrances, sale items, and gift cards are non-refundable unless faulty.
We do not offer exchanges.
Returned items must comply fully with our Returns Policy requirements.
We reserve the right to refuse returns that:
Show signs of wear, damage, perfume, makeup, or misuse
Are returned outside the permitted timeframe
Do not meet return eligibility requirements
12
Intellectual Property
All content on this Website, including but not limited to:
Logos
Branding
Product names
Images
Graphics
Text
Website design
Marketing materials
remain the intellectual property of Prestige Abayas and may not be copied, reproduced, distributed, modified, or used without prior written permission.
Unauthorised use may result in legal action.
13
Privacy & Data Protection
Your privacy is important to Us.
By using this Website, You consent to the collection, storage, and use of Your information in accordance with Our Privacy Policy.
We process personal data in compliance with applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
14
Cookies
This Website uses cookies and similar technologies to:
Improve user experience
Store shopping basket information
Analyse traffic and performance
Personalise content and advertising
You may disable cookies through Your browser settings; however, some website functionality may be affected.
15
Limitation of Liability
To the fullest extent permitted by law:
Prestige Abayas shall not be liable for indirect, incidental, or consequential losses
Our total liability shall not exceed the amount paid for the relevant Product(s)
Nothing in these Terms excludes liability for:
Fraud
Death or personal injury caused by negligence
Any liability which cannot legally be excluded under English law
16
Force Majeure
We shall not be liable for any delay or failure to perform obligations caused by circumstances beyond Our reasonable control, including but not limited to:
Natural disasters
Pandemics
Government restrictions
Industrial disputes
Power failures
Transport disruptions
Cyber attacks
Acts of terrorism or war
17
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this Website or purchases made through it shall be subject to the exclusive jurisdiction of the English courts.
18
Returns & Refunds
Our Returns & Refund Policy forms part of these Terms of Service.
For hygiene and quality assurance reasons, perfumes, fragrance oils, room fragrances, sale items, and gift cards are non-refundable unless faulty.
We do not offer exchanges.
Returned items must comply fully with our Returns Policy requirements.
We reserve the right to refuse returns that:
Show signs of wear, damage, perfume, makeup, or misuse
Are returned outside the permitted timeframe
Do not meet return eligibility requirements
Contact
For any questions regarding these Terms of Service, please contact Prestige Abayas through Our website or official business email.
MODESTY, REFINED
Thoughtfully crafted abayas designed with elegant coverage, flowing silhouettes, and timeless details for effortless sophistication.